Utilities General Information
Municipal Utilities
The City of Tonganoxie provides water, sewer, and trash services. Businesses that locate within city limits must use municipal utilities. Please review our water and sewer regulations for information on connecting to City water and sewer service, maintenance responsibilities and more.
For information on Tonganoxie's water safety, check out the most current Water Consumer Confidence Report covering the current calendar year.
The utility bills are mailed the first business day of each month and are due by 4:30 p.m. on the 15th of the month. After that time/date a 10% penalty will be added to your balance. Shut-off notices are mailed on the next working day following the 15th of every month as a reminder of the unpaid bill. This notice also contains the date your water will be shut off if the bill remains unpaid. Shut off date falls on the second to last business day of the month. If that falls on a holiday, shut-off will occur the next business day. If that falls on a Friday, shut-off will occur the following Monday. On the shut-off date, in addition to the regular bill and 10% penalty, the reconnection fee is $30 during business hours; after hours the reconnection fee is $75.
The division of each charge is explained below.
Water - The minimum monthly charge for water service is based on water meter size. For the typical-sized residential meter, the monthly minimum charge is $18.73. For each 1,000 gallons of water usage the unit charge is $6.32.
Sewer - The minimum monthly charge for sewer service is based on water meter size. For the typical-sized residential meter, the monthly minimum charge is $15.94. Residential monthly charges will be based on average monthly water usage billed during 3 winter months. Until a residential customers has established a winter average, the monthly user charge shall be the average of the average charge of all other residential customers. For each 1,000 gallons of water usage the sewer unit charge is $4.49.
Commercial customers are charged the same amount as water consumption. Tonganoxie does not have meters on sewer lines.
Trash - Your trash day depends on where you live. Trash service charges are $16/month. Optional bi-weekly curbside recycling is $4.50/month.
You must have your trash to the curb by 7:00 AM. Trash collection is contracted through Honey Creek Disposal. During the week of a holiday observed by Honey Creek, trash will be collected one day late. These holidays include:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
**Businesses must provide for their own trash disposal.**
Yard Waste - Yard waste is collected on the same day each week as the customer's regular trash collection. All leaves and brush must be in craft paper bags designed for yard waste disposal. Plastic bags are prohibited.
Tree trimmings must be bundled. Bundles must be tied securely, shall not be more than 18 inches in diameter, not more than four feet long or more than 65 pounds in weight.
Bulky Items - Bulky item collection is the first scheduled trash day of the month for residential customers. Residents may put out two bulky items per month. Large items include household furniture, appliances, bicycles and like items.
The following items are not allowed and will not be collected: lumber, carpet, building or remodeling materials, tires, chemicals, oil, paint, rocks, dirt, concrete, animal remains, and appliances containing refrigerant, commercial or industrial waste, or materials of an explosive or toxic nature.
__________________________________________________
For automatic debit payments from your bank account, fill and send the ACH Debit Authorization Form.
Municipal Utility Schedule
The City of Tonganoxie schedules connections, disconnections, and transfers Monday through Friday from 8:00 AM to 4:30 PM. There is no fee to transfer service from one address to another within the City limits.