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Introducing Your New Online Utility Account Portal; Chance to Win a $100 Bill Credit

Posted by Jamie Shockley at Apr 03, 2017 01:00 PM |

The City of Tonganoxie is excited to announce a new tool available for all of our utility customers. We just launched a new online account portal, which allows our customers to view account information, consumption and payment history, see real-time account balances, make payments online, enroll in e-billing, sign up for emergency notifications, and submit service requests.

To sign up for this service, residents must visit the online payment portal and click on register. You will need your last payment amount and account number in order to register (both of these are found on your utility bill). Tip: when registering, you must input your last payment amount as a negative number. For example, if your last payment was $67.92, you would need to enter -67.92.

Want to win a $100 credit on your utility account?

All customers who set up their online account, make a payment online, and enroll in e-billing by April 30, 2017 will be registered into a drawing to receive a $100 credit on your utility bill. To sign up for e-billing once you've registered your account, click on "go paperless - sign up for e-billing" on the online services menu located on the right side of the screen.

Register Now